Refund & Return Policy

At litstyles, we want you to love what you ordered. If for any reason you are not completely satisfied with your purchase, we are here to help. Please review our policy below.

1. Returns

You have 14 days from the date you receive your order to request a return. To be eligible for a return, items must meet the following conditions:

• Items must be unused, unwashed, and unworn

• Items must have all original tags attached

• Items must be in their original packaging

• Items must be free of any odors, stains, pet hair, or damage

Non-returnable items (due to hygiene and safety reasons):

• Intimates, lingerie, and undergarments

• Earrings and other pierced jewelry

• Final sale or clearance items (clearly marked on product page)

2. How to Initiate a Return

To start a return, please contact us at litstyles@gmail.com with the following information:

• Your order number

• The item(s) you wish to return

• The reason for the return

Once your return request is approved, we will provide you with the return shipping address and any additional instructions. Please do not send any items back before receiving approval.

3. Return Shipping Costs

Customers are responsible for the cost of return shipping unless the item is defective or we made an error with your order. Original shipping charges are non-refundable.

We recommend using a trackable shipping method and purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item without tracking.

4. Refunds

Once we receive your returned item(s), we will inspect them within 5–7 business days. If the return is approved, we will process a refund to your original payment method.

Refunds typically appear on your account within 5–10 business days, depending on your bank or credit card provider.

Partial refunds may be granted in the following situations:

• Items returned with minor signs of use or missing original packaging

• Items returned after the 14-day window has passed (at our discretion)

5. Exchanges

We do not offer direct exchanges. If you would like a different size, color, or style, please return the original item(s) following our return process and place a new order separately.

6. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at litstyles@gmail.com. Include the following:

• Your order number

• A clear photo of the issue (for damaged or defective items)

• A photo of the incorrect item received

We will arrange for a replacement or a full refund, including any return shipping costs, as quickly as possible.

7. Late or Missing Refunds

If you have not received your refund within 10 business days after we have approved it, please check with your bank or credit card provider first. There is often some processing time required before a refund appears on your statement.

If you have done this and still have not received your refund, please contact us at litstyles@gmail.com.

8. International Returns

For returns from outside our primary shipping region, please note that return shipping times may be longer. Customers are responsible for any customs fees, duties, or taxes associated with return shipments. We recommend clearly marking the package as "Returned Goods" to avoid additional charges.

9. Contact Us

If you have any questions about our Refund & Return Policy, please contact us at:

litstyles@gmail.com

— The litstyles team